About ICAG
A Modern Approach to Receivables and Recovery
ICAG was established to provide Australian businesses with a more complete approach to receivables management, credit control and professional recovery.
Traditional collection services often become involved only after an account has significantly aged. ICAG takes a broader view by helping businesses strengthen internal receivables processes, manage overdue accounts, assess recovery options and identify appropriate escalation pathways.
Our approach combines practical receivables support, professional communication, commercial assessment and responsible recovery processes.
Our Approach
ICAG focuses on:
- Stronger receivables processes
- Early intervention
- Clear and professional communication
- Accurate documentation
- Informed commercial decision-making
- Proportionate recovery activity
- Appropriate authority and oversight
- Practical cost and risk assessments
- Responsible escalation
Our Vision
Our vision is to help modernise the receivables and recovery industry through stronger processes, better visibility, improved decision-making and practical solutions that support sustainable business outcomes.
Work With ICAG
Whether you need receivables support, recovery services or a commercial account assessment, ICAG can help you identify the right next step.